WiMax : Antenna Issue
Sorry, it’s a bit boring but unfortunately, it’s the life !
Our connection felt down last week-end, and Altitude TC, the infrastructure and Internet Access provider did the diagnostic that my equipment was out of order.
The appointment with the Repair Supplier was tricky because they do not work on Monday, Altitude TC do not work on Saturday and I am in Montperroux only for week-ends. As a result, I took one day off specially for that, and we had set the appointment for the 6th of April.
This last week-end, thanks to an invitation to the New Orne Execs at the Department House, I had to stay on Monday. I took this opportunity to run some tests on my antenna and everything looked ok. I called the Altitude TC operator and tried to understand if they had done these tests on their side : surprisingly for them, none of the customer equipment on the 180 sector was visible. Hum, could be some failure there ? They sent today a specialist on site and it appeared that their antenna has to be changed. Well done : my equipment, as thus of the others in the area, was back on line !
Not only happy, I’m quite proud to have helped to solve this issue !
Then, I can again think seriously to work from this home !

